Got Lucky Labs Contact Information

Contact Got Lucky Labs

We’re here to help, whether you’ve got questions, concerns, or just want to make sure you did that part right. Below you’ll find the best way to reach each department.

Customer Support

For questions about your order, kit registration, or results access.

Email: customersupport@gotluckylabs.com

Hours: Monday–Friday, 9AM–6PM PST

Live Chat: Available on our site during business hours

Phone: +1 (805) 576 -8288

Medical & Results Questions

Warning:

Please do not send personal health information (like lab results or medical details) via email. For your privacy, contact our care team through your secure portal, or phone.

Email: care@gotluckylabs.com

Phone: +1 (805) 576 -8288

Response Time: Within 1 business day

Please note: We can’t provide prescriptions, but we’ll guide you on next steps with your doctor or clinic.

Partnerships & Wholesale

Interested in offering Got Lucky Labs through your clinic, campus, or store?

Email: partners@gotluckylabs.com

We love collaborating with organizations that believe sexual health should be smart, simple, and stigma-free.

Press & Media Inquiries

For interviews, media coverage, or brand collaborations.

Email: press@gotluckylabs.com

Pro Tip: Include your outlet, deadline, and topic so we can get back to you quickly.

Legal, Privacy, or Compliance

For privacy questions, data requests, or official correspondence.

Email: legal@gotluckylabs.com

Mailing Address:

Got Lucky Labs

836 Anacapa St, STE 324,

Santa Barbara, CA 93102

General Inquiries

Not sure where to send it? Start here and we’ll route it to the right person.

Email: hello@gotluckylabs.com